Tours we operate ourselves: You will get a refund when the sip can´t dock weather permitted Tours operated by partners: Depending of the Terms & Conditions of the Touroperator

Bus Tours and private Tours: We monitor the arrival from the Cruise ships. If it is possible to operate the tour on that day within the time frame and if we are doing the tour for more than one ship and it is guaranteed that we can be back in port on time, we will wait for you.

Boat Tours: Unfortunately in most cases the Boats can not wait when the Cruise ship is delayed.